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INTRODUCTION
Mind Your Vibe LLC (“Mind Your Vibe”) respects your privacy and is committed to protecting it.

This policy describes the kinds of information we may collect from you or that you may provide to us and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies when we are in control of how data is collected, stored, and processed. (When we are the data controller.) Including information we collect:
• on our Website www.mindyourvibe.co
• in email or other electronic messages between you and our Website
• via our email marketing service provider, ActiveCampaign
• via our scheduling service provider, Acuity
• via our client management provider, Dubsado
• via our course provider, Learn+
• via our shipping carts, ThriveCart and Stan

It does not apply to information collected by:
• us offline or through any other means 
• any third party, including through any application or content (including advertising) that may be linked to or be accessible from our Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

Our Website incorporates privacy controls affecting how we process your personal data. You can opt out of our email newsletter, request your personal information, request to update and change your personal information, or request to delete your personal information.

If you wish to opt out of our email newsletter, you can click the unsubscribe link in the footer of every email we send.
You may make any of these requests by sending an email to hello at mindyourvibe.co.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT
We collect several types of information about you, including information that:
• identifies you personally, such as name, postal address, email address, telephone number, or opens or clicks within emails and email newsletters.
• is about you but cannot be used to identify you, such as purchases made via Amazon Affiliate links.
• is about your internet connection, the equipment you use to access our Website, and how you use our Website.

USAGE INFORMATION
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about you including:
• how you interact with our Website, including what pages you visited, how long you accessed our website, when you last logged into your account, and if you open or click on our emails or email newsletters
• information about your computer and internet connection, including your IP address, location, operating system and browser type

We collect this information via Google Analytics, ActiveCampaign, ThriveCart, Acuity, Learn+, and Dubsado using cookies and web beacons. And this information helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
• estimate our audience size
• understand how you use your website
• understand what content interests you most
• speed up your searches
• recognize you when you return to our Website

The technologies we use for this automatic data collection may include:
• cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• web beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited pages, opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. If you block cookies, you will not be able to use all the features on our website.

ACCOUNT INFORMATION
When you create an account on our Website, you voluntarily provide us your name, email address, and a password. We collect this information via ShowIt, Dubsado, and Learn+.

The Account Information we collect is used to facilitate your account on our website. (GDPR Basis: [Consent/Contract])

CORRESPONDENCE INFORMATION
When you fill out a contact form or application form on our website, you voluntarily provide us your name, email address, a message, and answers to questions. We will process this information according to the instructions you provide. (GDPR Basis: Consent)

TRANSACTION INFORMATION
When you make a purchase through our website, you voluntarily provide us your name, email address, telephone number, postal address, and credit card and or/PayPal account information.

We collect this information via ShowIt, ThriveCart, Stan, Learn+, Dubsado, Acuity, PayPal, and/or Stripe. This information is used to supply you with the product purchased and keep accurate records of your transaction. (GDPR Basis: Contract)

EMAIL NEWSLETTER OR OPT-IN INFORMATION
When you sign up for our email newsletter, you voluntarily provide us with your name and email address. We will process this information per your request to provide you the relevant information and newsletters. (GDPR Basis: Consent)

LEGAL INFORMATION
We may process any personal information we have on you when required by a court order, legal obligation, court proceeding. (GDPR Basis: Legitimate Basis)

DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our website visitors (information that is not identifiable to you) without restriction.

We do not sell, rent, or share our email list containing your personal information to third parties.

However, we may disclose information that can be directly tied to you to:
• contractors, service providers and other third parties that we reasonably use to support our business
• fulfill the purpose for which you provide it
• fulfill any other purpose disclosed by us when you provide the information
• process your payment, including refunds, complaints, queries with PayPal or Stripe only to the degree necessary

We may also disclose your personal information:
• to comply with any court order, law or legal process, including to respond to any government or regulatory request
• to enforce or apply any agreements between us, including for billing and collection purposes.
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers or others. For example, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional Offers from Us. If you do not wish to have your email address used by us to promote our own products or services, you can opt-out by clicking the unsubscribe link in the footer of every email. This opt out does not apply to information provided to us as a result of a product purchase or transaction.
• Targeted Advertising. We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

RETAINING AND DELETING YOUR INFORMATION
We will keep your data for no longer than is necessary for the purpose you gave it to us.

We will keep your personal data as follows:
• Usage information will be kept for a minimum of one year and a maximum of three years from each visit you make to our website.
• Account information will be kept for a minimum of seven years and a maximum of ten years from the date your account is cancelled. (We keep this data for this time period, because it is associated with your purchase data. If your purchases are tax deductible, we keep this information to support any tax audits, either yours or ours.)
• Account information will be kept for a minimum of seven years and a maximum of ten years from the date your account is cancelled. (We keep this data for this time period, because it is associated with your purchase data. If your purchases are tax deductible, we keep this information to support any tax audits, either yours or ours.)
• Purchase information will be kept for a minimum of seven years and a maximum of ten years from the date your account is cancelled. (If your purchases are tax deductible, we keep this information to support any tax audits, either yours or ours.)

In some cases it is not possible for us to specify in advance the periods for which your personal data will be kept. In those instances, we will use the following criteria to decide how long to keep your personal data:
• We will use the content of your message and the response required to decide how long to keep correspondence information.
• We will keep email newsletter or opt-in information for either the length of your subscription or the length of our contract with our email newsletter service provider.

DATA SECURITY AND INTERNATIONAL TRANSFERS
Our offices are based in the United States, along with our hosting facilities and service providers.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure both during transfer and storage.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

CHILDREN UNDER THE AGE OF 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to our Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information to our Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any username you may use.

If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at hello at mindyourvibe.co.

YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello at mindyourvibe.co.

YOUR EUROPEAN UNION PRIVACY RIGHTS
The EU General Data Protection Regulation permits users of our Website that are European Union residents certain rights. Your rights include:
• the right to access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability;
• the right to complain to a supervisory authority; and
• the right to withdraw consent.

To access a copy of your data, correct it, restrict how it’s used, or erase it please email us at hello at mindyourvibe.co. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

If you wish to withdraw your consent for us to process your data, you can opt-out by sending us an email at hello at mindyourvibe.co.

UPDATES
We may update this policy from time to time by updating the version on this page. You should check this page occasionally to identify any updates. The last update date appears at the top of this page.

CONTACT INFORMATION
This website is owned and operated by: Mind Your Vibe LLC.

Our mailing address is: PO Box 404 Wickliffe, OH 44092

Our data protection officer’s name and contact information is: Kim hello at mindyourvibe.co.

To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello at mindyourvibe.co.

You may view our Terms of Service here.

last modified: february 1st 2021

Privacy policy

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